Frequently Asked Questions
Everything you need to know about your Sole Bliss experience.
How do I determine the right shoe size for me?
We provide a comprehensive size guide on each product page. If you are between sizes, we generally recommend sizing up for boots and sizing down for open-toe sandals.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items in their original packaging. Exchanges are free of charge, while returns for a refund may incur a small processing fee.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for 1-2 day delivery.
Do you offer international shipping?
Yes, Sole Bliss ships to over 50 countries worldwide. International delivery times vary by location and typically range from 7 to 14 business days.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options via Klarna and Afterpay.
How should I care for my leather shoes?
To maintain quality, we recommend using a damp cloth for light cleaning and applying a high-quality leather conditioner every 3-6 months to prevent cracking.